In this privacy statement, you can read all about how your personal data is collected and handled. It explains where your data is stored and for what purposes. Additionally, you'll find all your rights regarding your data and how you can exercise those rights. The privacy statement may occasionally be modified due to legal changes. Therefore, it's advisable to review the statement periodically.

Last modified on 02/12/2024

Purpose of Data

Balci Advocaten collects personal data for several purposes, as explained below.

01. Contact

Your data will be collected when you contact us or place an order through the Balci Advocaten website. The forms only request the necessary information to provide a proposal or service, such as your name, email address, phone number, address, and optionally, your message.

Recipients

The data received and processed by Balci Advocaten is managed through:

01. Combell

Balci Advocaten's emails are hosted by Combell. If you contact us via forms or email, those messages are stored on Combell's servers.

02. Creamy

The website and associated database of Balci Advocaten are hosted by Creamy (www.creamy.be). A copy of your message is retained in Balci Advocaten's database.

Cookies

A cookie is a small text file stored on your computer, tablet, or smartphone during your first visit to this website. The primary purpose of cookies is to store limited visitor data. You can opt out of cookies by configuring your browser to no longer store them. Additionally, you can delete all previously stored information through your browser settings.

01. What types of cookies does Balci Advocaten use?

We categorize the cookies we use into four types:

a. Essential cookies
Essential cookies are necessary for the website to function. They ensure basic features like page navigation, security, and load times work properly.

b. Functional cookies
Functional cookies track your choices and preferences on a website. For example, they remember your language selection, login details, or region.

c. Analytical cookies
Analytical cookies collect information about visitor behavior and website performance. The results help improve the website and enhance user experience.

d. Marketing cookies
Marketing cookies monitor browsing behavior to create user profiles. These profiles personalize your experience by showing tailored offers, ads, newsletters, etc., matching your interests.

Below is a list of cookies used on our website:

Names	Domain	Content and Purpose	Storage Period
cookie_consent_*	balci.be	Functional: Tracks whether you've seen the cookie notice and your preferences.	2 months
balci_session	balci.be	Functional: Used by the website framework for core functionalities like newsletter sign-ups or e-commerce.	4 hours
balci_csrf	balci.be	Functional: Used by the website framework for enhanced form security (Cross-Site Request Forgery protection).	1 hour

02. Disabling or Deleting Cookies

We recommend adjusting cookie settings via the 'Privacy Preferences' link. You can also fully disable cookies used by Balci Advocaten or third parties as described below. Note: In such cases, Balci Advocaten domains may not function optimally or may have limited accessibility.

Information on refusing and deleting cookies can be found on the following websites:

Google Chrome: Delete existing cookies and block new ones

Internet Explorer: Delete existing cookies and block new ones

Firefox/Mozilla: Block new cookies

Firefox/Mozilla: Delete existing cookies

Safari: Delete existing cookies and block new ones

Opera: Delete existing cookies and block new ones

Retention Period

Your data is stored by Balci Advocaten for as long as necessary to perform activities, unless legal requirements mandate longer retention.

01. Contact and/or Orders

When you contact us or place an order on the Balci Advocaten website, the data you submit (e.g., name, company, email, address) is stored in the database. This data is retained for up to two years.

Security

No physical copies of your personal data are made. Your data is only managed in the aforementioned systems and software.

Personal data managed by Balci Advocaten or third parties is accessible only through the above software and is secured with passwords and, where possible, two-factor authentication.

Devices accessing your data are locked with passwords and/or fingerprints. Access is restricted to necessary devices only.

Your visit to our website is secured by an SSL certificate, ensuring a private connection. You can recognize this security by the green padlock in the URL bar.

Your Rights

01. Right to Access

You have the right to request your data stored by Balci Advocaten at any time. Contact us via email or phone to receive an overview of your data.

02. Right to Rectification

Is your data incorrect or outdated? You have the right to request corrections.

03. Right to Data Portability

If you need your data stored by Balci Advocaten to switch to another service, you have the right to request data transfer to the new provider.

04. Right to Erasure

You can request the deletion of your data from Balci Advocaten's records.

05. Right to Lodge a Complaint

If you believe Balci Advocaten mishandles your data, you can file a complaint with the Data Protection Authority via this link.

06. Right to Object

You can object to the use of your personal data by Balci Advocaten.

To exercise these rights, email info@balci.be with a copy of your ID (with photo, passport numbers, and national registry number obscured). We aim to respond within a week.

Obligations

Balci Advocaten processes personal data based on legitimate interests, such as commercial purposes (e.g., offering services/products via email). Your data will never be sold to third parties.

Mandatory data is the minimum required to provide services. For example, your email is needed to send newsletters. Without required data, Balci Advocaten cannot offer the service.

If sharing your data with parties not listed above becomes necessary (e.g., for service provision), your consent will be sought first.

Balci Advocaten reserves the right to disclose data when legally required or to comply with legal processes, protect rights, property, or safety. We strive to respect your privacy as much as possible.

Still have questions? Feel free to contact us using the details below.